SHIPPING COST NOT INCLUDED
The Online price does not include Express freight. Please contact with us first before you make the order. But we promise that the freight will be the lowest
UNITED STATES SHIPPING
- Custom-bandana.com is not responsible for lost or stolen merchandise that is delivered without a signature required.
- All packages shipped within the USA and EURO are shipped via China Post Mail, UPS and FedEx, unless otherwise specified by customer.
- We offer 6-Day service at an additional cost.
- Shipping Rates are based on item weight and physical dimensions.
- China Post Mail shipments can take 15-30 business days depending on your location.
- FedEx and UPS can take 7-12 business days.
- All outgoing orders are shipped from Zhejiang China.
INTERNATIONAL SHIPPING
- Custom-bandana.com offers limited international shipping. If international shipping is offered to your location, you will see shipping estimates in the checkout process.
Email ORDERS
- For quickest service, place orders by email at Jason@chaofengchina.com.cn otherwise we can be reached by phone at (86) 130-73630069.
- When phone orders are placed, stock is checked to guarantee the item is in stock and the order is processed immediately.
- Orders placed by 12:00 pm Eastern Standard Time are guaranteed to be shipped out the same business day pending credit card verification/approval and stock availability.
- Orders can not be changed after the same business day order was placed.
ONLINE ORDERS
- Online Orders are accepted 24 hours a day.
- Online Orders are processed during normal business hours (M-F, 8-5pm EST).
- Internet Orders do not guarantee item(s) are in stock.
- Orders are shipped after stock is checked and credit card is verified and processed.
- Only Visa, MasterCard Paypal are accepted for online orders.
- If you need to change your Internet Order after you have already processed it, you will need to Email to us Jason@chaofengchina.com.cn.
- Orders can not be changed after the same business day order was placed.
- If you have any problems processing your internet order you can Email to us Jason@chaofengchina.com.cn
- You will receive an e-mail confirmation confirming your order has been sent to us. This confirmation does not confirm that the item(s) are in stock, your order has been processed and shipped or that your credit card has been billed.
BACK ORDERS
- Orders placed with items out of stock, may be cancelled for a full refund.
- We will ship back-orders upon arrival into stock if the item is scheduled to be back in stock that season. Not all items out of stock will be restocked.
- The back-order will be cancelled after 30 days if we do not receive the product in stock.
